The Dos and Don’ts of Great Customer Serviceby Emma McGowanCustomer service is important for any business, but for a startup it means the difference between succeeding and being one of the 90 percent that fail. HappyFox founder Shalin Jain goes deep on exactly what you should -- and shouldn't -- be doing for your customers. Continue
How to Be Resilient After Failingby Kim PerellI know from experience that entrepreneurship isn't about being brilliant; it's about being adaptive and resilient.Continue
You Don’t Have to be Trendy to be Successful—Interview with Kate Hill, Founder of Aeclectic Tarotby Emma McGowanThe startup world loves the next big thing and trends come and go faster than you can read the newest Tim Ferris blog post. But what happens when you ignore all the trends? Kate Hill of Aeclectic Tarot explains why her site looks like it's from the '90s -- and why it works.Continue
6 Common Mistakes That Startups Makeby Eugeniya KorotyaIf you're launching a startup—be sure to avoid these 6 common startup mistakes to put yourself in the best position possible.Continue
Customer Development 101: Finding & Attracting Your First Customersby Joe GarzaA company will only survive as long as it continues to have a strong customer base. So, how do you go about getting those critical first customers?Continue
Financial Modeling For Startups: The Spreadsheet That Made Us Profitableby CayaGet on top of your Financial Model and business budget to enable managers founders to make game-changing decisions. Continue
What Reasons Do You Need To Launch Alone?by Alexander SimoneI had an idea for a product I thought people would like—but I never imagined I could do it alone. My entrepreneurial journey began with a search for a co-founder—which I discovered could have been my biggest mistake.Continue
Why Entrepreneurs Thrive in Underserved Marketsby Mike KalisIn underserved markets, we get the best of everything. We hire the best talent, find the best investors, and work with terrific clients who genuinely appreciate what we do.Continue
Small Business Trend Predictions For 2017by John RamptonSince we’ve already entered a new year, I hope that you’ve been making your goals in preparing for 2017. Here 12 small business trend predictions that deserve your undivided attention.Continue