3 Essential Customer Service Metrics Every Team Should Measureby Shalin JainFor startups with limited resources, keeping track of metrics is key. It allows companies to strengthen problem areas, offer extra support and training for team members who are falling behind, and highlight weak links. Continue
Betting on yourself is never a gambleby Billy MurphyThe best bet you’ll ever make is on yourself, and when the payoff comes and outsiders see “luck”, you’ll know the reality.Continue
How to find the first 100 customers for your startupby Vinay KoshyNo matter what stage you’re at, whether you have a product or not, use growth and traction methods and apply them to your business needs.Continue
4 Tips to Turn Your Pie-in-the-Sky Dream Into a Profitable Businessby Laura CasselmanWhether you telecommute, you sell products on Etsy, or you have started a new web-based business, an internet connection is the new cornerstone of commerce.Continue
3 Lessons On Effective Business Communication For Small Businessesby Alexa LemzyHow will your team members know how to effectively interact if you don’t know how to do that? As a leader, it is your duty to understand how communication affects your bottom line. To optimize success, here are three lessons small businesses should learn. Continue
What I Learned As A Junior Product Managerby Samuel AthlanDon’t chase for solutions, chase for problems, solutions will come later.Continue
5 Steps Most Non-Technical Founders Don’t Accomplish Before Finding a CTOby Hicham AmineThis is an attempt to answer all the “How can I find a technical co-founder?” that many folks, with the next billion-dollar idea, keep asking about around the internet.Continue
When The Traffic Cone Is The Hazardby Denny BrandtA story about the surprises that threaten the success of your startup. Continue
Investing in the Retail of the Futureby Donna GriffitSapna Shah, Angel Investor, talks to AngelStory about fundraising tips, learning from startup failures, and how to spot trends in the startup eco-systemContinue
Don’t Rethink The Organization. Just Add the Right People.by Brian KyedHow we went from an engagement-growth-hacker-success-bullshit organization to a classic marketing, sales & support organization that works.Continue