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If you don’t know where you’re going, how will you know when you get there?

There’s no greater money-suck than when companies engage in missionary work.

Get the most out of meetings by using the proper medium for that specific type of interaction. When meeting in person—don’t travel across town—instead, meet at your favorite coffee shop.

We’ve always tried to create web products that are helpful in the development process, and that we would use ourselves for building websites for clients.

Become a high-performance organization and deliver on time and on budget.

"If you want to be in business forever, you need to build a culture that sustains the business"

KPIs, if constructed correctly, give management and potential investors a cold, analytical snapshot of the state of the company, untainted by emotion or rhetoric.

“Drop your free tier” should be for bootstrapped SaaS apps what “Charge more” is to consultants: a reflex, a sanity check, a default choice.

Advice from Joanne Wilson, Angel Investor

In underserved markets, we get the best of everything. We hire the best talent, find the best investors, and work with terrific clients who genuinely appreciate what we do.