4 Call Center Management Principles Any Business Can Learn From – Surviving the Baptism of Fireby Ron DavisA JD from Harvard Law School and a graduate of Techstars, Ron Davis is the CEO and co-founder of Tenacity, a company that transforms contact centers into compelling, meaningful and rewarding places to work. Continue
Can the Millennial Love of ‘Chat’ be Professional? VentureApp is Betting on Itby Emma McGowanChase Garbarino and his team at VentureApp know that the current options for job seekers online aren't making the cut. Their solution? Professional networking - with a millennial twist.Continue
Where’s the Money? Takeaways From SheWorx100 Summit – NYCby Lisa WangPre-seed. Seed. Series A. Series B. Growth capital. Term sheets. Valuations. Cap Tables. Convertible notes. Market opportunity. Venture Capital. Angel investment. Equity Crowdfunding. Family offices.Continue
The insider’s guide to choosing the best CRM for your sales organizationby Alan O'RourkeThere's a huge gap between sales reality and the sales managers’ perceptions. Here's how to avoid it.Continue
Appcues: For Improving Customer Onboardingby Keith LilesGuide users to a better experience with in-app messages and walkthroughs.Continue
Why Is Cybersecurity Important for New Entrepreneurs?by Adam LevyCybersecurity isn’t just something extra you can plan for later. Fortunately, there are relatively simple steps you can take now that won’t interfere with your efforts to build your brand and gain customers.Continue
On time, on point — how time analysis saved usby Madhav BhandariIt’s absolutely imperative to know your time data. It can help you avoid wasted time and unfavorable situations altogether. Set up sprints, ensure team members own their tasks and trust them to deliver on time.Continue
The Full List of 400+ Slack Communitiesby Alex KistenevCommunities built on Slack are skyrocketing, see the full list.Continue
How to find the first 100 customers for your startupby Vinay KoshyNo matter what stage you’re at, whether you have a product or not, use growth and traction methods and apply them to your business needs.Continue
Don’t Rethink The Organization. Just Add the Right People.by Brian KyedHow we went from an engagement-growth-hacker-success-bullshit organization to a classic marketing, sales & support organization that works.Continue