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A venture firm works from a thesis, but a thesis is just a set of proposed understandings. Beneath the graphs and pie charts, the empirical anchors, lie fuzzier things like intuition, hope, and bias.

Here’s my breakdown of how she did it through the influence of public speaking and tips on how you can move the crowd to build your tribe.

Creating a healthy sales organization is imperative for startups that want to eventually scale-up. Mastering the ups and downs of sales cycles requires that you get a lot of important factors right –from hiring and managing, to prospecting and pitching, to reporting and pipeline analysis, and much more.

Thoughts on building a remote culture, from a remote CEO

Some arguments are inevitable, but there are things you can do to protect your company — like having a founders agreement in place.

Entrepreneurship demands more grit than glamour. As any professional on the other side of the uphill challenge knows, success often means making mistakes, bravely picking up the pieces, and trying again. The process is equal parts grueling and exhilarating.

After closing a new Series C round of $50MM, CEO Eoghan McCabe has released the Intercom pitch deck from 2011, the slides they used to raise their initial $600K convertible note. Here are the originals, and their redesigned take.