Questions

The landing page for my social club is starting to see a sizable uptick in responses some of which I believe to be from referrals from other customers. I'd like to be able to create an incentive for referring friends and track the success of that incentive.

There are a few ways to track things automatically, but they get complicated:
- referral program software
- Give your referrers special URL's with parameters that identify them as the referrer (like http://url.com/?referrer=JohnDoe), then push that value into a hidden form field
- Create a separate landing page for each referrer

I'd keep things much simpler to start. Just tell your social club that there's a referral program in place, then add a form field on your signup process asking who referred the new customer. If John Doe knows that there's a program in place, when he refers someone, he's likely to tell them "make sure you say I referred you". When the new customer joins, they'll likely remember to enter "John Doe" as the referrer.

It's not bullet proof, but it's an easy way to start.


Answered 10 years ago

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