Matthew HertzClarity Expert
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Startup ecommerce Operations executive (Birchbox, Rent the Runway, Shyp) with experiences and passion for scaling startups and implementing operational processes and systems that deliver outstanding customer experiences.

Broad experience across retail and ecommerce sectors from early stage start-ups to multi-hundred million dollar businesses.

Throughout my 12 year career I’ve lead ops and logistics at a number of startups including Birchbox (where I was the first employee), Rent the Runway (6th employee), and Shyp and have advised and consulted with a number of others including Harry’s, Barkbox, LOLA, Milk Bar, Vinebox, BloomThat, Birdies Slippers, Mackenzie Limited, and imogene + willie, to name a few.


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